Privacy Policy

Last Updated: January 2025

1. Our Commitment to Privacy

At CryptoExchange, we are committed to maximum privacy and minimal data collection. We collect absolutely NO personal information about our users. This policy explains our minimal data practices and your control over any transaction data we temporarily process.

2. Information We Collect

2.1 Transaction Data (Temporary & User-Controlled)

During an active exchange, we temporarily process:

  • Cryptocurrency wallet addresses (for transaction execution only)
  • Transaction amounts and cryptocurrency types
  • Transaction status and blockchain hashes

Your Control: You can instantly delete all transaction data by clicking the "Delete Transaction Data" button after your exchange completes. If you don't delete it manually, all transaction data is automatically deleted after 30 days.

2.2 Request Logs (Network Security Only)

To protect our service from DDoS attacks and other disruptions, we collect minimal request logs containing only:

  • Request URL (page accessed)
  • IP address (for rate limiting and abuse prevention)
  • User agent (browser information)

Automatic Deletion: All request logs are automatically deleted after 30 days. No exceptions.

2.3 Information We DO NOT Collect

We respect your privacy by collecting ZERO personal information:

  • No personal identification documents (No KYC ever)
  • No email addresses or phone numbers
  • No names, addresses, or personal details
  • No banking or payment card information
  • No social security numbers or tax identification
  • No cookies for tracking (only essential session cookies)
  • No cross-site tracking or analytics profiles
  • No device fingerprinting

3. How We Use Your Information

The minimal data we collect is used exclusively for:

  • Transaction Processing: Executing your cryptocurrency exchanges
  • Network Security: Protecting against DDoS attacks and service disruptions
  • Rate Limiting: Preventing abuse and ensuring fair access for all users

We do NOT use your data for analytics, tracking, marketing, profiling, or any other purpose beyond the essential functions listed above.

4. Data Sharing and Third Parties

4.1 Exchange Partners

When transactions are routed through external exchange partners (e.g., Trocador), necessary transaction details are shared with these partners to complete your exchange. These partners have their own privacy policies which we encourage you to review.

4.2 Legal Compliance

We may disclose information when required by law to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety, and that of our users
  • Investigate and prevent fraud or security issues

4.3 No Selling of Data

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy is not for sale.

5. Data Security

We implement industry-standard security measures including:

  • HTTPS/TLS encryption for all data transmission
  • Secure server infrastructure with regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Encrypted storage of sensitive transaction data
  • DDoS protection and rate limiting

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention & Deletion

We believe in minimal data retention. Here's exactly how long we keep data:

Transaction Data

  • User-Initiated Deletion: You can instantly delete all transaction data by clicking the "Delete Transaction Data" button after your exchange completes
  • Automatic Deletion: If you don't manually delete it, all transaction data is automatically deleted after 30 days
  • No Exceptions: Once deleted, the data is permanently removed from our systems

Request Logs

  • Retention Period: 30 days maximum
  • Automatic Deletion: Logs are automatically purged after 30 days
  • No Long-Term Storage: We do not keep historical logs beyond this period

7. Cookies and Tracking

We use only essential cookies for basic functionality:

  • Essential Cookies Only: Required for the website to function (session management, security)
  • No Tracking Cookies: We do not use cookies for analytics, advertising, or tracking
  • No Third-Party Cookies: No external tracking or advertising cookies

8. Privacy Recommendations

For maximum anonymity and privacy when using CryptoExchange, we recommend:

  • Use a VPN: Hide your IP address and location from network-level observation
  • Use a Separate Browser: Consider using a dedicated browser (like Tor Browser) or a clean browser profile for exchanges
  • Clear Browser Data: Regularly clear cookies, cache, and browsing history
  • Delete Transaction Data: Always click "Delete Transaction Data" after completing your exchange

Note: While we minimize data collection, your ISP and network administrators may still see that you accessed our service. A VPN provides an additional layer of privacy.

9. Your Privacy Rights & Our Commitment

Absolute Privacy Policy: We have made a deliberate decision to protect our users' privacy above all else. As a result:

  • We will NOT provide any information to anyone, regardless of circumstances
  • No amount of proof of ownership will allow us to release transaction data
  • We cannot and will not respond to data access requests - because we collect no personal information
  • We cannot verify user identity - we have no KYC data to compare against
  • This is a feature, not a limitation - designed to protect you

Important: By using our service, you acknowledge and accept that once transaction data is deleted (manually or after 30 days), it is permanently gone and cannot be recovered by anyone, including yourself. We recommend keeping your own records if needed.

What you CAN do:

  • Instantly delete your transaction data after completing an exchange
  • Use our service anonymously without providing any personal information
  • Trust that your data will be automatically deleted after 30 days
  • Use VPNs and privacy tools without restriction

10. International Data Transfers

Our service may be accessed globally, and transaction data may be processed in different jurisdictions. We ensure appropriate safeguards are in place when transferring data internationally, in compliance with applicable data protection laws.

11. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be prominently posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our community channels or support system. We will respond to your inquiry within a reasonable timeframe.

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